RBL Credit Card offers several benefits along with excellent customer support to resolve all of your concerns and queries. While many are only aware of using phone calls and messaging apps to reach customer service, there are many other accessible ways that are available. Using one that suits you best will improve the likelihood of resolving your concerns.
Different ways to contact RBL Credit Card Customer Care
There are five different ways in which you can contact RBL Credit Card customer care.
- Phonecall
To get in touch with any of the RBL credit card customer support staff, you can contact them through any of the following RBL credit card customer care numbers.
RBL credit card customer care numbers
- RBL credit card customer care Toll-free number: 1860 121 9050
- For queries regarding RBL credit cards: 022 6232 7777
- For queries regarding RBL SuperCard: 022 7119 0900
- SMS/Messaging
You can also contact the RBL credit card customer support team by sending an SMS to +91 92233 66333. Make sure that you send the SMS from your registered mobile number. You can get a variety of your queries or concerns resolved through text by altering the SMS you send to the above-mentioned number.
| Concern | SMS |
| To temporarily block your card | TBLOCK <last 4 digits of your credit card> |
| To permanently block your card | BLOCK <last 4 digits of your credit card> |
| To unblock | UNBLOCK <last 4 digits of your credit card> |
| Balance inquiry | BAL <customer ID> |
- Emails
You can contact the RBL credit card customer care team through email as well. You can use any of the 2 mentioned emails to reach the support team for your respective concerns and queries.
- If you have concerns regarding RBL Bank SuperCard, you can email supercardservice@rblbank.com.
- In case of queries regarding RBL Bank credit cards, you can send your concerns and queries to cardservices@rblbank.com.
While sending your queries by email, make sure that you include all of your details such as your name, account number, contact number, ticket number (if applicable), and other relevant details. However, ensure to not share confidential details such as your CVV or your PIN number.
- Posts/Couriers
You can also send a post or a courier to the below-mentioned postal address with all of the details regarding your concern.
Postal address: RBL Bank Ltd., One Indiabulls Centre, Tower 2B, 6th Floor, 841, Senapati Bapat Marg, Lower Parel (w), Mumbai – 4000013.
- Social media
RBL has social media handles across several social media platforms that you can use to get in touch with them. However, make sure that you do not share any of your personal financial information such as your CVV, credit card number, PIN number, UPI ID, UPI PIN, or any other bank details as it can easily be misused. Here are RBL’s social media handles:
Twitter Care: @rblbank
Twitter: @TheRBLBank
LinkedIn: https://www.linkedin.com/company/rbl-bank
Instagram: @rbl_bank
Conclusion
Now that you are aware of every means to contact the RBL credit card customer support, ensure to use the means that are most convenient and accessible to you. It is important to remember that all the details of your query should be mentioned while speaking to a customer support executive. However, ensure to not share personal and confidential financial information such as PINs and passwords.